Your privacy is a priority at aladdin99. This page clearly explains what data we collect, how we use it, who can access it, and your rights as a Malaysian player under the Personal Data Protection Act (PDPA) 2010.
Before reading the full document, get to know the core principles that shape how aladdin99 handles your personal data — so you can play with greater peace of mind and confidence.
An overview of the data categories we collect when you register and use the aladdin99 platform — each category is accompanied by an explanation of its purpose.
This Privacy Policy explains how aladdin99 ("we", "our platform") collects, uses, stores, and protects your personal information when you register for and use aladdin99's platform services on our website or mobile app.
This policy applies to all users of the aladdin99 platform — whether registered or not — including visitors who browse our website without creating an account, active registered members, and former members who have closed their accounts (within the applicable data retention period).
Aladdin99 is the data controller responsible for personal information collected through this platform. We comply with Malaysia's Personal Data Protection Act (PDPA) 2010 in all aspects of data collection and processing. By using aladdin99's services, you agree to the practices described in this privacy policy.
Important Note: This Privacy Policy applies only to data collected directly through the aladdin99 platform. It does not apply to third-party websites that may be linked from our platform, or to third-party game providers that maintain their own separate privacy policies.
Aladdin99 collects your personal data through several channels — directly from you during registration and platform use, automatically through tracking technologies, and in certain cases from legitimate third-party sources.
When you register an aladdin99 account or use our services, you provide the following data directly:
When you use the aladdin99 platform, our systems automatically record certain technical information required for the safe and stable operation of the platform:
In certain cases, aladdin99 may receive data about you from legitimate third-party sources, such as third-party identity verification providers used in the KYC (Know Your Customer) process, or publicly available information for fraud prevention and anti-money laundering (AML) purposes.
Aladdin99 uses your personal data only for legitimate purposes directly related to the provision of platform services. Below is a full list of how we use your information:
| Purpose of Use | Data Types Used | Legal Basis |
|---|---|---|
| Account management and identity verification | Identity, Contact | Contract |
| Processing deposits and withdrawals | Financial, Identity | Contract |
| Game and betting provision | Activity, Financial | Contract |
| Fraud prevention and security | All categories | Legitimate Interest |
| Anti-money laundering (AML) compliance | Identity, Financial | Legal Obligations |
| Providing customer support | Contact, Activity | Contract |
| Platform improvement and analytics | Activity (anonymised) | Legitimate Interest |
| Marketing and promotional communications | Contact | Consent |
Aladdin99 will send information about promotions, bonuses, and new offers only to players who have agreed to receive such communications during registration or through their account settings. You may opt out of marketing communications at any time via the "unsubscribe" link in any email or through the notification settings in the aladdin99 app.
Under Malaysia's Personal Data Protection Act (PDPA) 2010, aladdin99 must have a valid legal basis for each instance of personal data processing. The following are the bases we rely upon:
The majority of our data processing is necessary to perform the contract you entered into with aladdin99 upon registration — namely, the provision of betting and gaming platform services. This includes account management, financial transaction processing, and customer support.
We process certain data on the basis of aladdin99's legitimate interests, where those interests do not override your privacy rights — including fraud prevention, platform security, usage analytics for product improvement, and detection of anomalous account activity. Each instance of processing under this basis has been assessed to ensure your interests are not unfairly prejudiced.
As a financial platform operating in Malaysia, aladdin99 is bound by certain legal obligations that require data processing — including AML (anti-money laundering), KYC (Know Your Customer), and reporting requirements to the relevant Malaysian financial authorities. Processing under this basis is not discretionary; it is a legal requirement.
For marketing activities and promotional communications, aladdin99 requires your explicit consent. You may withdraw this consent at any time without affecting the validity of any data processing that took place prior to your withdrawal.
Aladdin99 does not sell, rent, or share players' personal data with any third party for their own marketing or commercial purposes. This is an absolute commitment we do not compromise on.
That said, there are certain categories of parties who may access your data in the context of delivering aladdin99's services:
Companies that assist us in delivering aladdin99's services may access data necessary for their specific tasks — for example, payment processing providers for Touch 'n Go, DuitNow, GrabPay, FPX, and other Malaysian payment methods we support, game providers such as Pragmatic Play and PG Soft for game delivery, and platform technical maintenance providers. All such providers are bound by strict confidentiality agreements and are not permitted to use your data for any other purpose.
Aladdin99 may disclose your data to the relevant Malaysian authorities when required by law — including in investigations involving money laundering, financial fraud, or any other criminal inquiry where the information is relevant and sought through a valid legal process.
Aladdin99 will never share your login credentials or account details with any party. If you are contacted by anyone claiming to be from aladdin99 and asking for this sensitive information, it is a scam. Please report it to us at support@aladdin99.express immediately.
Should aladdin99 undergo a merger, acquisition, or asset transfer, player personal data may form part of the transferred assets. In such circumstances, you will be notified in advance and your privacy rights will be upheld under the new entity.
Player data security is an ongoing investment at aladdin99 — not simply a box to tick. We implement comprehensive layers of security to ensure your data remains protected against unauthorised access, breaches, or misuse.
Beyond technical measures, aladdin99 also enforces strict organisational controls — all staff who handle player data undergo regular privacy and data security training, employee access rights are restricted based on job requirements (the principle of least privilege), and all access to player data is automatically logged for audit purposes.
Security Incident Response: In the event of a data security incident affecting your data, aladdin99 is committed to notifying you within 72 hours from the discovery of the incident, in line with data protection best practices. The notification will describe what occurred, the data potentially affected, and the steps we have taken to address the incident.
Aladdin99 does not retain your personal data for longer than is necessary for the purposes stated in this privacy policy, or beyond the period required under applicable Malaysian law.
| Data Category | Retention Period | Reason |
|---|---|---|
| Active account data | For the duration of the active account | Service requirements |
| Financial transaction records | 7 years | AML legal requirements |
| Game activity logs | 2 years | Platform integrity and audit |
| Customer support records | 3 years | Dispute resolution |
| Marketing data (with consent) | Until consent is withdrawn | Consent basis |
| Closed account data | 7 years | Legal requirements |
Once the retention period has expired, your personal data will be securely deleted or anonymised so that it can no longer be linked to you personally. aladdin99 employs industry-standard data deletion methods to ensure that deleted data cannot be recovered.
As a data subject under Malaysia's Personal Data Protection Act (PDPA) 2010, you have the following rights regarding your personal data held by aladdin99. We respect and facilitate the exercise of all these rights.
To exercise any of the rights above, submit a written request to the aladdin99 data privacy team via email at support@aladdin99.express with the subject line "Personal Data Rights Request". Please include your full name, aladdin99 account number, and the specific right you wish to exercise. We will respond within 21 working days.
Identity verification may be required before we process your request to ensure your data is not disclosed to the wrong party. All requests are processed free of charge, except in cases of repeated or unreasonable requests.
Aladdin99 uses cookies and similar tracking technologies to enhance the user experience, maintain platform security, and understand how players use our services. The following are the types of cookies we use:
| Cookie Types | Purpose | Duration | Can It Be Turned Off? |
|---|---|---|---|
| Session | Maintaining your login status and session security | Session timeout | No — required |
| Security | Detecting and preventing fraudulent activity and unauthorised access | 30 days | No — required |
| Preferences | Saving your language, theme, and display preferences | 1 year | No — required |
| Usage | Understanding how players use the platform in order to improve the product | 90 days | Yes — can be turned off |
| Promotions | Personalising promotional offers based on your platform activity | 30 days | Yes — can be turned off |
You can manage your cookie settings via the "Privacy Settings" page in your aladdin99 account, or through your browser settings. Please note that disabling essential cookies may affect platform functionality — for example, you may need to log in again each time you visit the aladdin99 website.
In the context of delivering global services such as online gaming, your personal data may be processed by systems or personnel located outside Malaysia. aladdin99 implements adequate safeguards to ensure your data remains protected when processed across borders.
Cross-border data transfers may occur in the following contexts: backup servers operated at data centres compliant with ISO 27001 standards, the use of international cloud service platforms that meet the highest security standards, and international game providers such as Pragmatic Play and PG Soft that require session data for game delivery.
For every cross-border data transfer, aladdin99 ensures adequate protection through legally binding data transfer agreements with service providers, standard contractual clauses requiring recipients to maintain data protection standards equivalent to those in Malaysia, and regular audits of third-party partners to ensure ongoing compliance.
While your data may be processed outside Malaysia in certain technical scenarios, all aladdin99 betting and financial data processing is subject to Malaysian law and protected under the PDPA 2010 framework.
Aladdin99 is a betting platform strictly for adults aged 18 and above. We do not knowingly collect personal data from minors.
The aladdin99 registration system is designed to prevent sign-ups by individuals under 18 through date-of-birth verification and identity checks. Should we discover that personal data of a minor has been collected without our knowledge, we will promptly delete that data and close the associated account.
We encourage parents and guardians to use parental control software on devices shared with children to prevent access to betting sites, including aladdin99. If you believe your child has registered an aladdin99 account, please contact us immediately at support@aladdin99.express so we can take appropriate action.
If you have any questions, concerns, or complaints regarding how aladdin99 handles your personal data, we encourage you to reach out to us directly. We are committed to addressing all privacy enquiries transparently and in a timely manner.
Aladdin99 will endeavour to resolve any privacy concern you bring to us. If you are not satisfied with our response, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner, who enforces the PDPA 2010.
By using the aladdin99 platform, you acknowledge that you have read and understood this Privacy Policy. You agree that the collection and use of your personal data as described in this policy is necessary for the provision of aladdin99 services.
This Privacy Policy may be updated from time to time to reflect changes in data practices, technology, or legal requirements. We will notify you of any significant changes via email or in-app notification before those changes take effect.
Effective date of this policy: 1 January 2026. The latest version is always available on this page.
Register with confidence — aladdin99 protects your privacy with 256-bit SSL encryption, complies with Malaysia's PDPA, and never sells your data to third parties. Enjoy a secure gaming experience from start to finish.
Over 250,000 Malaysian players trust aladdin99. Join our community today — a welcome bonus is waiting for you.
18+ only. By registering, you agree to the Terms & Conditions and this Privacy Policy. For information on responsible gaming controls, visit Responsible Gaming.